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Our number one priority is to keep people connected, while keeping our staff aswell as our customers safe.
We know that some of the services we carry out are critical, and connecting people, businesses and public services has never been more important. That’s why many of our roles have been given ‘key worker’ status.
That said, the safety of our people and the public comes first and, based on the new guidance, we’re now prioritising essential work as from the 18th May.
That means we’re focussing on the repair and maintenance of connections that support critical infrastructure, essential public services, vulnerable customers and those without any service.
Following the Government announcement on Saturday 31st October 2020, we would like to confirm that Teletech Services will remain OPEN as normal whilst the new national restrictions are in place for England.
We fully support the government's effort to protect our NHS and save lives. The health and wellbeing of our staff and customers is our top priority.
The Government included the following types of worker as among the key worker list and these have not changed since the last lockdown: Telecommunications Engineers, Field Engineers and Broadcasters.
We believe it is critical that people keep connected, informed and online for home working, home schooling and to receive news updates, as well as for entertainment at this difficult time.
Our engineers have been provided with approved gloves, alcohol wipes, and face masks. Not only for your protection but also for the safety of our staff.
If you have any questions or queries please do not hesitate to get in touch.